Kerala Resorts hotels  homestays
Resort Reviews

kerala resorts  reviews Cloud9 Resorts

Cloud9 Resorts Reviews
 

 
 

A hellish experience on Cloud 9

Posted on : 6/9/2006

Total views : 1201
Last viewed on 10/30/2014

 
A hellish experience on Cloud 9
Review by : Sam Ayer

We went to Munnar for a holiday and were initially booked into Cloud 9 Resorts. We had a terrible time there until we moved to the High Range Club where the service was superior by an order of magnitude. Cloud 9 is barely accessible and on narrow roads that have few barriers. It also takes an hour and a half to get to town or any of the many attractions Munnar has to offer. (plus 1.5h back) The road there is nauseatingly bumpy. In the evenings, it is poorly lit. Hire your own car: If you don't previously hire your own car, you are at the mercy of the overpriced packages that the management of Cloud 9 has to offer. Rude management at Cloud 9: The senior management at Cloud 9 were downright rude to us when we requested a reduction of our 5 night stay to 3 nights due to the inaccessibility of the attractions. They insisted we pay for the 5 nights and to our surprise threatened legal action. More than this, it was the menacing tone with which the GM (Sudhan) spoke to us. Being so far from anywhere, we feared for our own safety and agreed to 4 nights. The Resort Manager, Mr. Ajay was more helpful, but he was powerless to overrule his GM. Poor service: Sheets were unclean, and the bathroom was only cleaned once in the four days we were there, despite many calls to the Service crew. When we had in-room meals, the plates were not removed from the front of the hotel for nearly a day. To be fair, the food at the restaurant was good and the young boys who staffed the restaurant were friendly. It was a relief to get out of Cloud 9! We moved to the High Range Club in Munnar where the food was excellent, room was comfortable and the staff were super friendly. I thoroughly recommend the High Range Club to anyone. The gardens are beautiful and make sure you see the bar - Mr. Andrews gave us a wonderful tour which was unforgettable. Munnar itself is beautiful - apart from the hassles at Cloud9, it is a great place and we had a wonderful time.

Cons :
Cloud 9

Pros:
High Range Club Rajasekhar Tea Stall Food Top Station Sita Devi Kolam Environment

     
 

Read the reviews made by the users on Cloud9 Resorts

More Reviews

cool....
A hellish experience on Cloud 9

 

  Cloud9 Resorts
Chinnnakanal , Munnar

Hill-Mountain Resort | Idukki

User Rating : 1

View Catalogue | Picture Gallery

Submit a review | All reviews

       
 
 

Site Search

Search resortskerala.com

 
Resortskerala.com Web
Search any resort

Search  any kerala resort using its name.
    
 

  Featured Resorts


Backwater Ripples


Kadavu Resorts


Kayaloram


Pathiramanal Resort


Cloud9 Resorts reviews

cool....
Cloud9 Resorts
Review by : Winnie Alex Posted on 4/10/2006

The resort was clean,beautiful and was hosted by the best of staff. They were very friendly and extremely helpful. I had a good ex ...more

Resort type : Hill-Mountain | Location : Munnar
Total views : 1085 | Total reviews : 2


Resort reviews

worst ever experience
Swagath Holiday Resorts
Review by : jerry Posted on 9/8/2006

I stayed at the swagath, unfortunately. Absolutely no service, they shut off the airconditioner early in the morning, it needs res ...more

Resort type : Beach | Location : Kovalam
Total views : 1151 | Total reviews : 3

GODS OWN RESORT
Nalanda Resorts
Review by : REX Posted on 7/12/2008

DONT GET INTIMIDATED BY WHAT YOU HEAR FROM THE TOUR OPERATORS ABOUT THIS RESORT. THERE IS NOTHING GREAT ABOUT THE PLACE. THE FOOD ...more

Resort type : Backwater | Location : Kasargod
Total views : 1232 | Total reviews : 5

 
 

Special Offers

     
     
home
Home | About us | Resorts Directory | Power Search | Link with us | Add your resort | Contact us

34 users online
  Bookings | Disclaimer | Privacy Policy | Feedback 

Website Development by FourFrames

ResortsKerala.com | kerala resort reviews | Read & write users reviews exclusively for kerala resorts & kerala homestays
Share your kerala travel & resort accommodation experiences